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THIS SITE IS NOT INTENDED OR DESIGNED FOR REPORTING OF ADVERSE EVENTS
These contact details do not replace the advice of a physician. Roche cannot respond to questions about general medical information or questions regarding your personal medical condition.
Medications and diagnostics products cannot be directly ordered through this website.
Please note that we do not respond to form letters or e-mail campaigns.
Reporting of suspected adverse events or reactions (for healthcare professionals)
Reporting suspected adverse events or reactions after authorisation of the medicinal product is important. It allows continued monitoring of the benefit/risk balance of the medicinal product. Healthcare professionals are asked to report any suspected adverse reactions (see details below).
Where possible, healthcare professionals should report adverse events or reactions by brand name and batch number.
In the event of a suspected adverse event, please report it to:
The Drug Surveillance Centre
Roche Products (Ireland) Limited
3004 Lake Drive, Citywest,
Naas Road, Dublin 24
Telephone: (01) 4690700
Email: ireland.drug_surveillance_centre@roche.com
Alternatively, suspected adverse reactions should be reported to:
HPRA Pharmacovigilance
Website: www.hpra.ie
Our contact points:
Pharmaceuticals
Roche Products (Ireland) Limited
3004 Lake Drive
Citywest
Dublin 24
Ireland
Telephone: +353 (0)1 469 0700
Media
Maura McBride
Communications Partner
Roche Products (Ireland) Limited
Telephone: +353 (0)1 469 0700
Your scientific questions about Roche products
Have a product information question? The Roche Medical Information department serves to communicate balanced information about our products.
Contact the Medical Information department:
Telephone: 01-4690700
Email: ireland.druginfo@roche.com
Please note that Roche can not advise on medical treatments of individuals.
The attending physician is responsible for all decisions related to the prescribing of medication and medical treatment of the patient.
Diagnostics
Telephone: 1800 509 586 (freefone from Republic of Ireland)
Further contact details here